COVID-19: Resources for support

We recognise that the COVID-19 outbreak is an exceptional event that will have an impact on civil society groups and we want to offer reassurance that we stand with the sector during this time.

We've collated some resources from our grantees, the wider sector, and other related sources to support organisations working through the COVID-19 crisis.

If you have any resources to add, please do contact us.

Last updated: 8 September 2020

Funding opportunities

  • London Community Response - co-ordinated by London Funders
    *NOW CLOSED*
    London’s funders are working together to provide coordinated funding to support groups responding to the needs of communities in the capital affected by the COVID-19 pandemic. We've contributed £500,000 to the fund. Grants available include:
    Crisis response – grants of up to £10,000 to enable you to meet the immediate needs of communities, from food and essentials, to equipment and additional short-term staff costs;
    Delivering differently – grants of between £10,000 and £50,000 to enable you to change the way you deliver your work to ensure it continues to meet the needs of your communities, from switching to digital channels to redeploying staff to boost your capacity at a time of increased demand. In some circumstances we may consider grants above £50,000 but there must be a strong rationale in your application for this.

Digital

  • Stay Home: Resources to help you work remotely - Superhighways
    Superhighways has provided some best practice tips to support small charities and community groups in safely switching to remote working in these unprecedented times. This includes advice on using personal devices, cyber security tips, using tools such as Microsoft Teams, and more.
  • Successfully Using Flexible Working - Timewise
    Useful selection of articles from Timewise, with a couple of sections specifically on working flexibly during COVID-19, for workers and businesses.
  • Digital for Charities - Catalyst
    Catalyst, a collective of digital agencies, funders and charities, has ramped up their free help with digital for charities during lockdown. Resources include a free advice line for digital issues, digital transformation advice, and more.
  • Seven Deadly Sins of Digital Exclusion - HEAR Network
    As access to services and rights increasingly moves online, marginalised people and their organisations are becoming increasingly excluded. The HEAR Network has created this blog with the seven deadly sins of digital exclusion which includes examples of how to overcome barriers to make sure all Londoners are part of the digital revolution.
  • How to select the right digital tool for your charity - Catalyst
    Catalyst, a collective of digital agencies, funders and charities, has introduced the platform Assemble, a new step-by-step process to take the pain out of choosing third party tools and software, designed for charities and social enterprises who want to make good tech decisions, in the right way.
  • Digital Marketing Strategy webinar series - Media Trust
    Digital marketing is more important than ever during the pandemic, so Media Trust has created a series of pre-recorded webinars designed to help charities to effectively promote their work online, grow and engage audiences and increase their visibility. Further digital comms training will be added to the events page of the Media Trust website shortly, or charities can sign up to their newsletter to stay up to date.
  • COVID-19 digital checklist for charity trustees and leaders - The Charity Digital Code of Practice
    The Charity Digital Code of Practice has created this free checklist to help charity boards and leaders with the decisions they need to make about digital during the crisis.

Legal & Governance

  • Coronavirus and employment rights - Greater London Authority
    The Employment Rights Hub from the Greater London Authority brings together employment advice covering your rights, work and skills, the London Growth hub, and more.
  • How will coronavirus affect your organisations, operations and employees? - Bates Wells
    Law firm Bates Wells has lots of practical legal advice in thinking about how COVID-19 can affect your organisation, operations and employees. Their resources include a webinar in association with NCVO on common charity queries, job retention scheme advice, contractual obligations, and more.
  • NCVO KnowHow
    NCVO has brought together information to help you decide what steps you and your charity or voluntary organisation need to take in light of the spread of the COVID-19 virus. This includes: protecting your staff, volunteers and beneficiaries; contingency planning and financial implications; and involving volunteers.
  • Advice for employers and employees - ACAS
    Independent public body ACAS has produced guidance for employers, including information on furlough, self-isolation and sick pay, using holiday, and more.
  • COVID-19: from crisis to opportunity - Timewise
    From crisis to opportunity: redesigning the workplace is a programme of free webinars and toolkits from Timewise to help leaders, managers and HR teams develop future-fit workplaces with flexible working at their core.

Financial

  • Benefits and Coronavirus - Turn2Us
    Charity Turn2Us has brought together advice on financial support and benefits guidance, updated regularly.

Communications

  • Framing COVID-19 - Frameworks Institute
    Frameworks Institute has pulled guidance from twenty years of framing research and practice to help advocates and experts be heard and understood in a time of global crisis.
  • Better Stories: How to support people with first-hand experience to do great media interviews - On Road Media
    On Road Media have launched a practical guide for the sector supporting people with first-hand experience to share their expertise in media interviews, to change how the public understands and thinks about social issues with specific guidance on framing during the COVID-19 crisis.
  • Charity communicator coronavirus resources - CharityComms
    CharityComms has brought together many different resources on COVID-19 communications from across the sector.
  • Coronavirus Information in Other Languages - Doctors of the World
    Doctors of the World has translated Coronavirus advice for patients into 49 languages, which were produced in partnership with the British Red Cross.
  • Accessible technology and communications under COVID-19 - Media Trust
    Its vital that accessibility is always a consideration as more and more organisations move their comms online. This Media Trust guide helps with on how to make technology and communications accessible during the pandemic.
  • Communications support volunteers - Media Trust
    Time and funds can be a huge barrier for charities accessing the digital resource they need so through the Media Trust's volunteer platform, charities can access digital, creative and/or media experts that are waiting to volunteer time to help. Their wider Resource Hub also has lots of articles, toolkits and webinars to support with communications.
  • Three ways human rights groups can create hope during COVID-19 - OpenGlobalRights
    OGR has produced this simple three step guide on how human rights groups can produce hope-based communications amidst the crisis as part of a series on imagining a post-pandemic future.

Evaluation

  • Impact support during COVID-19 - Inspiring Impact
    In the midst of the COVID-19 crisis, there’s an opportunity for the voluntary and community sector to make the most of data and evidence. This page from Inspiring Impact shares resources and events to support you with evaluation during COVID-19.
  • How to develop a monitoring and evaluation framework - NCVO
    NCVO have made all of their resources open access – including evaluation ‘how-to’ guides on monitoring and evaluation.

Community Organising

  • Local group resources - COVID-19 Mutual Aid UK
    Answers to your questions and resources relating to starting and maintaining your local group.
  • Volunteering - Team London
    Information about how you can volunteer safely, and a list of remote volunteering opportunities.

Children

  • Back to school after lockdown; tips from an NHS Psychologist - My Tutor
    Interview with NHS Senior Clinical Psychologist, Dr Shreena Ghelani, who shares tips and advice for parents on preparing in advance for school reopening, managing worry and anxiety, how to speak to children about the impact of COVID-19, and links to further important resources.
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