This section explains how Trust for London Trustee as trustee for Trust for London (registered charity number 1107172) (TfL), of 6 Middle Street, London EC1A 7PH, collects, uses and shares personal data, and your rights in relation to the personal data we hold. For these purposes TfL is the Controller of your personal data under the General Data Protection Regulation and other UK data protection laws.
TfL may change this Privacy Notice from time to time. This Privacy Notice is effective from May 2018.
How we collect your information
We may collect your personal data in a number of ways, for example:
- From the information that you provide (or is obtained by us) when you complete a grant application or other TfL form on behalf of any organisation;
- When you register or enter your details on our website, for example when signing up for a TfL newsletter;
- When you communicate with us by post, telephone, fax, email or other forms of electronic communication;
- When you attend a TfL event or meeting, or otherwise provide your details to a TfL member of staff or trustee;
- When you complete a TfL survey or questionnaire:
- From information provided to us by your organisation in connection with a grant application or a project which we are supporting;
- From other organisations seeking to introduce us to you;
- From public domain sources where we identify that you may be interested in us or our work.
The categories of data we collect
We may collect the following categories of personal data about you:
- Your name and contact information such as address, email address and telephone number (and, on an ongoing basis, any change of address details);
- To a limited extent and only occasionally, medical information such as dietary requirements where we require this information to provide catering services to you at our events;
- Information you provide about yourself when you complete TfL forms, sign up for a TfL newsletter or complete a grant application;
- Information concerning your engagement with TfL, including records of communications between you and us and your attendance at events and meetings organised by TfL;
- Your opinion and feedback in relation to any surveys or questionnaires issued by TfL that you complete, such as feedback on our charitable activities and events; and
- Information about your job, professional memberships and interests collected from public domain sources to help us to understand what aspects of TfL and our work may be of interest to you.
The basis for processing your data, how we use that data and with whom we share it
1. Legitimate interests
We may process your personal data because it is necessary for our or a third party's legitimate interests. This will always be weighed against your rights, interests and expectations. Our legitimate interests include the operation of TfL in accordance with our charitable objects. Examples of where we process personal data in accordance with our legitimate interests include:
- To correspond with you about our charitable activities, including details of events, that you have requested from us;
- To evaluate whether your organisation may qualify for a grant;
- to inform you of media opportunities, potentially, and of opportunities to write or feature in TfL newsletter content, and to send you these newsletters and other similar updates from time to time;
- Processing technical information about your use of our website to ensure that content on our website is presented in the most effective manner;
- Processing enquiries, complaints and analysing our charitable activities;
- Marketing our activities, events and resources by post, telephone and electronic mail – except in situations where it is required or appropriate to seek your specific consent.
In this respect, we may also provide your personal data to the following (where this is necessary for our or a third party's legitimate interests):
- Third party service providers who we may engage to assist in delivering grant or other activities to you or the organisation you represent: for example, event organisers, caterers, speakers and instructors;
- Our bank, to whom payment details are provided in order to process a payment made to the organisation you represent;
- Our websites operator, who may store details such as name and email address to enable you to log in to our websites;
- Our professional advisers, where it is necessary for us to obtain their advice or assistance;
- Professionals who assist us in putting together, printing and delivering the TfL newsletter and website content, and our IT support and data storage provider(s); and (occasionally)
- Other organisations whose work may be of interest to you (by introducing you to them).
2. Legal obligations
We may also process your personal data for our compliance with our legal obligations. In this respect, we may use your personal data to comply with subject access requests of others, tax legislation, safeguarding requirements (for example those required by the Charity Commission), for the prevention and detection of crime, and in order to assist the police and other competent authorities with investigations (including criminal investigations). In this respect, we may provide your personal data to our professional advisers, where this is necessary for us to obtain their advice or assistance.
In some circumstances TfL may seek your specific consent to process your personal data: for example, if we wish to use your name, likeness or an attributed quote in our newsletter, on our website or in marketing materials; or where we wish to put you in touch with other funders and external agencies and/or representatives of other grant recipients.
We will normally seek consent when processing your medical information such as dietary requirements or other information about your health, such as for our records. At times the processing of personal data concerning your health may be necessary to protect your vital interests (such as your immediate safety) and it may not be appropriate to seek your consent in such circumstances.
If you have given your consent and you wish to withdraw it, please contact us using the contact details below. Please note that where our processing of your personal data does not rely on your consent, we may not be able to fulfil your request (please see Your Rights section below).
Retention of your data
We may retain your personal data for as long as is necessary to undertake our charitable activities with the organisation you represent, and to protect our legal interests (for example where required by relevant authorities, or for a reasonable legal limitation period after we have ceased providing grant funding to or undertaking activities with the organisation you represent/ed) or as otherwise stated to you when your data is collected, or for such period as we reasonable consider appropriate in connection with our relationship with you and/or the organisation you represent/ed; or for record-keeping and archival purposes.
You also have the following rights:
- To be informed what personal data
we hold about you and/or to obtain access to it (i.e. by receiving a copy of it
in a permanent form);
- To require us not to send you
direct marketing communications;
- To require that we cease
processing your personal data if the processing is causing you damage or
- To require us to correct the
personal data we hold about you if it is inaccurate;
- To require us (in certain
circumstances) to erase your personal data;
- To request that we restrict our
data processing activities (and, where our processing is based on your consent,
you may withdraw that consent, without affecting the lawfulness of our
processing based on consent before its withdrawal);
- To receive from us the personal
data we hold about you which you have provided to us, in a reasonable format
specified by you, including for the purpose of you transmitting that personal
data to another data controller; and
- To object, on grounds relating to your particular situation, to any of our particular processing activities where you feel this has a disproportionate impact on your rights.
Please note that the above rights are not absolute, and we may be entitled to refuse requests where exceptions apply: for example if we have reason to believe the personal data we hold is accurate or we can show our processing is necessary for a lawful purpose set out in this Privacy Notice.
You can find out more about your rights under data protection legislation at www.ico.org.uk.
Questions and concerns
If you have any questions or concerns about how we process your personal data, or you wish to exercise any of the rights set out above, you may contact Carol Harrison, our
Director of Finance & Admin:
- By email:
- By telephone: 0207 606 6145
- By post: 6 Middle Street, London,
If you are not satisfied with how we are processing your personal data, you can raise a concern with the Information Commissioner (www.ico.org.uk).
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From our Twitter
Private renting must be regulated properly to be a viable option for households who are struggling. Many landlords want to do the right thing, but need Govt led support to make this easier. Read about our work on the private rental sector here: https://www.trustforlondon.org.uk/issues/housing/private-rented-sector/ …17 Dec 2018
Everyone deserves somewhere that they can safely call home. But housing is increasingly unaffordable for many ordinary Londoners. We need to build significantly more social and affordable homes to help lift millions of Londoners out of poverty.16 Dec 2018
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This study from @justlifeuk found that over half of people in unsupported temporary accommodation reported having no working locks on their doors. Temporary Accommodation Boards would help to make life easier for people in this unwelcome situation. https://www.trustforlondon.org.uk/publications/are-temporary-accommodation-boards-feasible/ …14 Dec 2018